Often, when people think of Diversity and Inclusion, they think of racial diversity. Race is a particularly sensitive subject and difficult to talk about, especially in the workplace. As a result, training on how to have uncomfortable conversations has been a big focus of D&I training.
We’ll be talking with Laura Concannon, CPA/Principal of P + G Built Solutions in Baltimore, Maryland. In the conversations that followed the social and civil unrest following the death of Freddy Gray in 2015, Laura learned first-hand how challenging it could be to talk safely about race in a racially charged environment. When the conversation was re-ignited last year, Laura jumped in by asking questions, raising awareness, and inviting discussion within the local CPA community.
Often, those conversations start with a question. But how do you know it is safe to ask? How do you start one? And if it gets too uncomfortable, how do you get out of one? Laura isn't afraid to ask difficult questions or talk about a sensitive topic. In this session, she’ll share her approach to having straightforward conversations and how honesty has helped her learn and grow. We hope you join the conversation!
Learning Objectives:
- Identify strategies for interrupting unconscious bias to improve interpersonal communication
- Determine how to navigate sensitive topics and uncomfortable conversations
- Recognize how self-awareness can improve workplace communication
Laura Concannon
P + G Built Solutions
Principal and Founder
[email protected]
(410) 823-1585
Laura is the Principle and Founder of P + G Built Solutions, Inc., a full-service accounting and tax firm, and Tools4Success, Inc., a non-profit focused on businesses and educators working together to provide opportunities for students to succeed. A belief that personal and business life intersect is where the peace of mind and growth of the bottom line originated. A holistic approach to problems helps provide solutions that are sustainable and meaningful. The focus of these organizations is to build solutions for individuals, businesses, and society. Having a positive impact on others is a driving force. She not only talks about issues, but she also takes action. Laura is driven by curiosity and the desire that all should have an opportunity to succeed. An open mind allows her to question when others may stay silent.
Jina Etienne, CPA, CGMA, CDE®
Etienne Consulting
Human-Centered Leadership Consultant | Speaker | Trainer
[email protected]
(301) 778-5510
Jina Etienne, CPA, CGMA is a speaker, storyteller, and consultant who helps individuals and organizations unlock the power of authenticity, trust, and connection. With more than 30 years of experience in the accounting profession and business leadership, she brings a unique, deeply human approach to leadership development and culture-building.
Her work focuses on the intersection of leadership, belonging, and emotional intelligence, equipping people with the awareness and tools to lead with clarity, empathy, and intention. Known for blending professional insight with personal storytelling, Jina makes complex ideas accessible and relatable. She helps professionals at all levels show up more fully as themselves—both in their work and in their lives.
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